FREQUENTLY ASKED QUESTIONS
Are dogs allowed at the market?
Yes, well-behaved, leashed dogs are welcome. Please be prepared to pick up after your dog. If you forget to bring a waste disposal bag, please ask us for one. We ask that you not allow your dog to water our plants.
How can I find out if you have a particular plant in stock?
Please email us at: email@example.com
Our online plant search tool is a database of plants that we have in stock or those that we normally carry and those we can special order. It is not an exhaustive database, as we receive new stock regularly. If you are looking for a specific plant in a specific quantity and want to verify availability, email us for confirmation: firstname.lastname@example.org
Do you offer delivery?
We offer delivery services for nursery items. Our delivery fees are calculated according to distance and quantity, weight of items, and the number of people needed to load and unload the delivery. We don't offer food delivery at this time.
How do I purchase a Newcastle Fruit & Produce Co. gift certificate?
You can purchase them in-store, by phone, or online. We can also mail them for you!
I have a question about a plant I purchased from you. What's the best way to get a hold of you?
Send us an email: email@example.com. You can also stop by the nursery.
Are you able to put a hold on items for me?
Yes, we can hold items for 24 hours.
What are your business hours?
We're open Tuesday to Saturday from 10am-6pm
We're open Sundays from 10am - 5pm
We're closed on Mondays.
Do you offer a military discount?
Yes, we do! Show your military ID to receive a 10% discount off regular-priced items.
Where are you located?
Our address is 13013 Newcastle Way, Newcastle WA. We are just 15 minutes from downtown Seattle, adjacent to Bellevue, Renton, and Issaquah. If you're traveling on I-405, take exit 10 and follow Coal Creek Parkway for approximately 2.5 miles. We are located on the left hand corner of Coal Creek Parkway and Newcastle Way. Look for the fence signs.
Do you sell local produce?
Yes, we offer local produce. We also offer fruit and vegetables (such as artichokes) that are in demand, but not regularly grown in the Pacific Northwest.
What local brands do you carry inside the market?
We're proud to partner with local "foodpreneurs", offering the best of what the Pacific Northwest has to offer. Local brands we carry: WOW Baking, From the Farm Treats, Finale's Desserts, Everything Elderberry, All a Buzz raw honey, Sauk Farms apple chips, Seattle Strong cold brew coffee, Seattle Soda Company, Mitch's Best Buffalo Sauce, Portland Syrups, Cranberry Sweets, Paradigm Foodworks, Penny's chips and salsa, Secret Aardvark Trading Co., Northwest Biscotti. The list is growing!
Do you offer any gluten-free food items?
Yes! We have several varieties of gluten-free pasta, cookies, energy bars, crisps, and salty snacks. All of our beverage items are gluten-free.
Do you offer planting services?
We have a preferred partner that offers planting services.
I have a large landscaping project and will need large quantities of different plants, trees, shrubs, etc. Can you accommodate this volume?
Yes, we regularly work with homeowners, homeowners' associations, and landscapers with similar large projects. We will assess your needs and work with our growers to fill your request.